Them (automated-phone-system):"In a few words, tell me what we can help you with today."Me: "Internet.""OK, I see that your modem requires a reset. May I send a signal to reset your modem?" Me:"I just did that, but OK."Them: "Sending a signal now. This should take just ten minutes. We'll call you..."Me:"Ten minutes? I already lost … Continue reading How Not to Customer Service →